If you hire or fire employees, your success or failure as Gatekeeper critically affects not only your group’s long-term organizational goals but everyone’s day-to-day functioning. You take a big risk when you hire a new face. And if your hopes for that person are disappointed by bad work habits (or strange social habits), you face an even bigger risk in deciding to cut them loose.
The decision to hire or fire isn’t a mysterious art … it’s a step-by-step science. There’s a right way and many wrong ways to do both. But supervisors and HR professionals continually make simple mistakes that put their organizations at risk and torpedo their own personal reputations.