COMMUNICATION

'Unwonk' your company mission statement; give employees a quantifiable goal

03/09/2010

Do your employees truly understand your organization’s mission? Heck, do you even understand it? Sometimes, putting a one-sentence mission on paper for all to see can help focus and motivate a workforce. And while mission statements can be valuable, they must articulate real targets. Otherwise, they sound too much like a corporate Hallmark card.

Trim the fat from your business writing

03/09/2010

In business writing, you don’t receive extra credit for slathering your sentences with fancy phrases, the way you did in college. Do that in a memo or e-mail, and you can expect eyes to glaze over. Here are five "less is more" tips for writing more effectively at work.

Fine-tune your perks with the help of a BUG

03/03/2010

Balancing your annual benefits budget and setting benefits priorities are some of your most important tasks. Why go it alone? More employers are getting their employees involved in the process of deciding which benefits to keep and which to ditch. Your best bet for engaging employees: Convene a team of workers to serve as a benefits users group, or BUG.

Sheetz employees 'connect' with execs at 'town halls'

02/26/2010

Since the convenience store chain Sheetz started its “connect sessions” last year, 1,000 of its 13,000 employees in six states have met with store executives to ask questions, make suggestions and complain. The 57-year-old, family-owned organization has made changes as a result.

Writing and giving job reviews: 8 do's and don'ts

02/09/2010

Anything less than a completely honest performance appraisal will only cheat the employee out of personal development, plus it could set the stage for a discrimination lawsuit. Here are eight important do’s and don’ts:

How can you rein in rogue 'early clockers'?

02/05/2010

Do you have employees who clock in before their shift starts, then stand around drinking coffee for a half-hour? How can you cut down on this “on-the-clock-but-standing-around” time? ...

What HR can learn from Obama and the GOP

02/02/2010

Last week, something unusual happened: President Obama and Republicans from the House of Representatives had a spirited, substantive and civil conversation about the issues of the day on live television. Leadership expert Scott Eblin was so struck by this rare occurrence that he was moved to analyze how on earth it worked out so well. There are lessons here from which every HR pro can benefit.

5 ways to extract great ideas from your employees

01/26/2010

Employees are often the best sources of ideas because they are closest to the daily details of the organization. But too often, employees are sitting on great cost-saving, business-generating ideas because they’ve never been specifically asked. Here are five strategies to help encourage input from employees.

Communication is top benefit at Arizona American Water

01/25/2010

At Arizona American Water, HR goes “overboard” with employee communication, says Senior HR Manager Linda Stillman, sending electronic newsletters around the office, paper newsletters to employees’ homes and setting up teleconferences to share information.

Michigan title company thrives on posted 'isms'

01/19/2010

At real estate settlement firm Title Source, President and CEO Jeff Eisenshtadt doesn’t care who’s right. He cares what is right. Around the office, Eisenshtadt has posted signs containing what he calls “isms”: They’re the words of wisdom that he expects his employees to live by—and that he uses during their evaluations.

The HR I.Q. Test: January '10

01/18/2010

Test your knowledge of recent trends in employment law, comp & benefits and other HR issues with our monthly mini-quiz ...

Slouching doesn't sit well with us: Can we discipline?

01/12/2010

A reader of The HR Specialist Forum asks: “What can I do about a data entry employee who doesn’t sit upright? I don’t mean ordinary slouching; this guy practically lies down in his chair! I’ve offered him a new chair, but he says he’s fine. I’m in charge of safety and I’m trying to prevent an injury claim. Can we reprimand him?”

9 surefire morale deflators—and how to avoid them

12/07/2009

With everything on your radar during the workday, it’s easy to forget about employee morale. But keeping the team engaged isn’t something that can be ignored or postponed. To keep morale on your radar, be aware of some of the common management mistakes that undermine it. Here are nine main deflators of employee morale, plus tips on avoiding them:

Suggestion box winners: Beer, bikinis … and then maybe a nap

12/01/2009

Suggestion boxes seem like such a good idea! They’re an easy way to solicit employee input. They send the message that management cares. They get workers involved! What could go wrong?

Holiday parties: 12 tips for making sure liability doesn't hang over your head

12/01/2009

Every year around this time, the Ghost of Christmas Parties Past comes clanking down the hallway, dragging a chain of liability dread for employers. The biggest nightmare: alcohol-fueled misbehavior and mishaps. Here are 12 tips to ensure that what's supposed to be the best of times doesn't turn into the worst of times.

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